Mastering Virtual Working

Course Overview

Harnessing the Challenges and Opportunities of the Virtual Workplace 

Overview 

A virtual workplace is a workplace that is not located in any one physical space and not tied to any geographic boundaries. Employees and managers are all connected via the internet or a private network. 

Program Core Content Pillars:

1. The New world of Work – the what, the how and the why? Crisis driven change and the challenges of the new Remote world of work.
2. Communication and Collaboration in Remote Work: Emphasis on role of communication, focus on tips for communication remotely, stakeholder identification and management, differences between communication and collaboration. 
3. Psychological Safety in Remote Teams: Examining remote team formation, agility, and psychological safety
4.  Trust: Role of trust, iterative nature of trust and how trust can be intentionally fostered in remote working relationships, expectations, and responsibilities in remote working relationships. 
5. Tools: Types of tools used in Remote Working and how these can be harnessed effectively, including self-assessment of tools used, effectiveness and potential gaps. 
6. Performance Management: Examining best practice in delivering feedback and tracking performance in remote working arrangements. 
7. Well-Being: Exploring boundary theory, time management, work environment and social needs and supports.