Influence Mastery

Course Overview

Influencing is the subtle use of interpersonal tactics and social skills for the purpose of changing the behaviours, attitudes and beliefs of others.

Influence is a primary yet subtle, tool utilised by leaders and managers the world over. Taking control of the process of influence is important for personal impact, team synergy and organisation effectiveness through the seamless alignment of values, attitudes and beliefs of the leaders and managers of the business. The purpose of influencing is to gain voluntary support, commitment and agreement from others. 

Course Content 

• What influence is and is not…….. higher-order skill 
• Upholding the ACE Principle – Authenticity, Consistency, Expert 
• Role of Confidence, Competence, Credibility & Control. 
• Rapport Building techniques and Garnering Trust 
• Influencing styles – know own and how to adapt to others styles 
• Tools, tactics in persuasive and charismatic persuasion 
• Use of power – position & personal. 
• Six skills of effective persuasion in social psychology 
• Extraordinary words of persuasion in the English language 
• Behaviours of more effective influencers – ISQ Index 
• How to make a persuasive case for what you want 
• Social Skills in Influence – how to handle conflict & resistance