I undertook the mediation training course with EQuita to obtain the skills to be a mediator. My thinking at the time was to be able to use this skill whenever a situation arose that required mediation most likely a couple of times a year. To my surprise the mediation skillset is something I find myself using daily in a very positive way from enhancing understanding of members needs through to engaging with members on problem solving. Mediation skills as I have discovered whilst essential for mediation are also a set of skills that enhances many aspects of my work daily.

Peter ByrneCEOSouth Dublin Chamber